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Refund Policy

Diverse Book Designs Refund Policy - URL:

This website, as stated above, is managed by:

Deidre - Ann Anderson, the owner of Diverse Book Designs, a legally registered business in Ontario, Canada, operating under international laws.

For inquiries or comments regarding this Refund Policy, patrons can visit the following link:

Refunds are available for digital products. Customers may apply for a refund on digital products purchased within a span of two days, given that no Visual Content has been delivered or downloaded, Diverse Book Designs will reimburse the payment associated with such canceled order to the original method of payment.

A customer is entitled to a refund under the following circumstances:

  1. The product could not be delivered to the customer due to a system/server error, making it impossible for the customer to download the product within 48 hours of purchase.
  2. The product was unavailable for download by the customer for any other reason, which is the responsibility of the Operator.
  3. The product file was corrupted, and a replacement file wasn't provided within 24 hours of the customer's request.

If these conditions are not met, the Operator reserves the right to refuse the refund.

Products cannot be returned solely because of their incompatibility with a customer's software or device.